/* monych.store/support — страница поддержки (макет 09.10) */
.sp{max-width:760px}
.sp-hero{position:relative;overflow:hidden;text-align:center;padding:28px 20px 20px;border-radius:28px;
  background:linear-gradient(160deg,rgba(46,230,197,.16),rgba(155,107,255,.18) 55%,rgba(255,122,217,.10));
  border:1px solid rgba(46,230,197,.35);box-shadow:0 24px 60px -30px rgba(46,230,197,.55)}
.sp-hero:before{content:"";position:absolute;inset:-40% -20% auto auto;width:260px;height:260px;border-radius:50%;background:radial-gradient(circle,rgba(46,230,197,.25),transparent 70%);pointer-events:none}
.sp-ico{display:inline-grid;place-items:center;width:58px;height:58px;border-radius:18px;background:rgba(46,230,197,.16);color:var(--teal);margin-bottom:12px}
.sp-ico .i{width:30px;height:30px}
.sp-hero h1{margin:0 0 8px}
.sp-lead{color:var(--muted);font-size:16px;line-height:1.5;max-width:520px;margin:0 auto 18px}
.sp-cta{max-width:420px;margin:0 auto;font-size:18px;min-height:60px}
.sp-quick{display:grid;grid-template-columns:repeat(3,1fr);gap:8px;margin-top:16px}
.sp-q{display:flex;flex-direction:column;align-items:center;justify-content:center;gap:4px;min-width:0;min-height:62px;padding:6px 8px;border-radius:14px;font:inherit;font-size:13.5px;font-weight:700;line-height:1.2;
  color:var(--text);background:rgba(5,8,28,.35);border:1px solid var(--line);cursor:pointer}
.sp-q span{font-size:20px;line-height:1}
.sp-q:hover{border-color:var(--teal)}
.sp-faqhead{margin:30px 0 12px}
.sp-faqhead h2{font-size:24px;font-weight:800;letter-spacing:-.02em}
.sp-faqhead>p{color:var(--muted);margin:4px 0 12px}
.sp-search{display:flex;align-items:center;gap:10px;min-height:50px;padding:0 14px;border-radius:16px;background:rgba(5,8,28,.45);border:1px solid var(--line);color:var(--muted)}
.sp-search input{flex:1;min-width:0;background:none;border:0;outline:0;font:inherit;font-size:16px;color:var(--text)}
.sp-search:focus-within{border-color:var(--teal)}
.sp-chips{display:flex;gap:8px;overflow-x:auto;margin-top:12px;padding-bottom:2px;scrollbar-width:none}
.sp-chip{flex:none;min-height:40px;padding:0 14px;border-radius:999px;font:inherit;font-size:14px;font-weight:700;color:var(--muted);background:rgba(255,255,255,.06);border:1px solid var(--line);cursor:pointer}
.sp-chip.on{color:var(--navy);background:var(--teal);border-color:var(--teal)}
.sp-group{margin-top:18px}
.sp-gh{display:flex;align-items:center;gap:10px;font-size:17px;font-weight:800;margin:0 0 10px}
.sp-gh .mi{width:34px;height:34px;border-radius:11px;display:grid;place-items:center;background:rgba(46,230,197,.14);color:var(--teal)}
.sp-gh small{margin-left:auto;font-size:12.5px;font-weight:700;color:var(--muted);background:rgba(255,255,255,.07);border-radius:999px;padding:3px 9px}
.sp .faq details[open]{border-color:rgba(46,230,197,.45);background:rgba(46,230,197,.07)}
.sp-empty{margin:16px 0;text-align:center;color:var(--muted)}
.sp-bottom{display:flex;flex-direction:column;gap:14px;margin-top:24px;text-align:center}
.sp-bottom h2{font-size:20px;font-weight:800}.sp-bottom p{color:var(--muted);margin-top:4px}
@media (min-width:900px){
  .sp-hero{padding:40px 48px 28px}
  .sp-quick{grid-template-columns:repeat(6,1fr)}
  .sp-q{min-height:70px;font-size:14px}
  .sp-bottom{flex-direction:row;align-items:center;justify-content:space-between;text-align:left}
  .sp-bottom .btn{width:auto;flex:none}
  .sp-sheet{width:560px}
}
/* лист «Написать в поддержку» */
.sp [hidden],.sp-sheet [hidden]{display:none!important}
.sp-sheet .sheet-head h2{font-size:19px;line-height:1.2}
@media (max-width:899px){.sp-sheet .sheet-head .ti{display:none}}
.sp-sheet .sheet-head h2{flex:1}
.sp-back{display:grid;place-items:center;width:40px;height:40px;border-radius:12px;background:rgba(255,255,255,.08);border:1px solid var(--line);color:var(--text);cursor:pointer;flex:none}
.sp-rgrid{display:grid;grid-template-columns:1fr 1fr;gap:8px;margin-top:6px}
.sp-r{display:flex;flex-direction:column;align-items:flex-start;gap:6px;min-height:86px;padding:12px;border-radius:16px;text-align:left;font:inherit;font-weight:700;font-size:14.5px;line-height:1.25;
  color:var(--text);background:rgba(255,255,255,.06);border:1px solid var(--line);cursor:pointer}
.sp-r .e{font-size:22px}
.sp-r.on{border-color:var(--teal);background:rgba(46,230,197,.13);box-shadow:0 0 0 1px var(--teal) inset}
@media (min-width:900px){.sp-rgrid{grid-template-columns:repeat(3,1fr)}}
.sp-tip{margin-top:12px;padding:14px;border-radius:16px;background:linear-gradient(135deg,rgba(46,230,197,.12),rgba(155,107,255,.14));border:1px solid rgba(46,230,197,.35);font-size:15px;line-height:1.5}
.sp-tip b{color:var(--teal)}
.sp-go{display:inline-flex;margin-top:8px;font-weight:800;color:var(--teal)}
.sp-go:after{content:" →"}
.sp-tipbtn{display:flex;gap:8px;margin-top:12px}
.sp-tipbtn button{flex:1;min-height:46px;border-radius:999px;font:inherit;font-weight:800;font-size:14px;color:var(--text);border:1px solid rgba(255,255,255,.3);background:rgba(255,255,255,.08);cursor:pointer}
.sp-tipbtn button.on{color:var(--navy);background:var(--teal);border-color:var(--teal)}
.sp-picked{font-size:14.5px;color:var(--muted);margin:4px 0 12px}
.sp-picked b{color:var(--text)}
.sp-picked button{font:inherit;font-weight:700;color:var(--teal);background:none;border:0;cursor:pointer;padding:0 0 0 4px}
.sp-lbl{display:block;font-size:12.5px;font-weight:800;letter-spacing:.08em;text-transform:uppercase;color:var(--teal);margin:14px 0 8px}
.sp-fld{display:block;width:100%;padding:12px 14px;border-radius:14px;font:inherit;font-size:16px;line-height:1.4;color:var(--text);background:rgba(5,8,28,.55);border:1px solid rgba(255,255,255,.22);outline:0}
.sp-fld:focus{border-color:var(--teal)}
textarea.sp-fld{min-height:120px;resize:vertical}
.sp-small{font-size:13px;color:var(--muted);margin-top:8px;line-height:1.45}
.sp-small a{color:var(--teal)}
.sp-c{text-align:center}
.sp-seg{display:flex;gap:6px;margin-bottom:8px}
.sp-seg button{flex:1;min-height:42px;border-radius:12px;font:inherit;font-weight:800;font-size:14px;color:var(--muted);border:1px solid var(--line);background:rgba(255,255,255,.05);cursor:pointer}
.sp-seg button.on{border-color:var(--teal);background:rgba(46,230,197,.13);color:var(--teal)}
.sp-hp{position:absolute;left:-9999px;width:1px;height:1px;opacity:0}
.sp-err{margin-top:10px;padding:10px 12px;border-radius:12px;font-size:14px;color:#ffd0ef;background:rgba(255,122,217,.12);border:1px solid rgba(255,122,217,.4)}
#sp-send{margin-top:16px}
#sp-send[disabled]{opacity:.6}
.sp-done{text-align:center;padding:6px 0 4px}
.sp-okbig{font-size:52px;line-height:1;margin:6px 0 10px}
.sp-done h3{font-size:22px;font-weight:800}
.sp-howto{margin:16px 0 12px;padding:16px;border-radius:18px;text-align:left;background:rgba(255,255,255,.06);border:1px solid var(--line);font-size:15px;line-height:1.5}
.sp-howto .btn{margin-top:12px;font-size:16px}
.sp-done>.btn{margin-top:4px}
/* 09.10: вторая кнопка «Написать через Telegram-бота» (/start support) */
.sp-ctas{display:grid;gap:10px;max-width:420px;margin:0 auto}
.sp-ctas .sp-cta{max-width:none;width:100%;margin:0}
.sp-tg{color:#fff;background:linear-gradient(90deg,#229ED9,#2AABEE 60%,#5bc2f5);box-shadow:0 12px 34px -12px rgba(42,171,238,.75),inset 0 0 0 1px rgba(255,255,255,.28)}
.sp-tg:hover{filter:brightness(1.06)}
.sp-ctanote{color:var(--muted);font-size:13.5px;line-height:1.45;max-width:480px;margin:10px auto 0}
.sp-bbtns{display:grid;gap:10px}
.sp-bbtns .btn{margin:0;width:100%}
.sp-bottom .sp-bnote{margin:0}
@media (min-width:900px){
  .sp-ctas{grid-template-columns:1fr 1fr;max-width:720px}
  .sp-cta{font-size:17px}
  .sp-ctanote{max-width:600px}
  .sp-bottom{flex-wrap:wrap}
  .sp-bottom .sp-bbtns{grid-template-columns:auto auto;flex:none}
  .sp-bottom .sp-bnote{flex-basis:100%;text-align:left}
}
.sp-nw{white-space:nowrap}